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Shipping Policy

Thank you for shopping at domiple.

We are proud to offer international shipping services that currently operates in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world. 

How long does Processing Time?

2-5 Working Days

Shipping Methods & Price

Country Shipping costs Carrier  Shipping Time
(business days)
US US$6.99 USPS/ UPS/ DHL Ecommerce 7 - 12
EU

US$6.99

 

DHL/ PostNL/ Bpost/ La Poste/ Colis/ Privé/ Correos/ SDA

7 - 15
CA US$6.99 Canada Post 7 - 15
AU US$6.99 Australia Post 7 - 15
Others US$6.99 UPS/ DHL international 10 - 20

How do I know if my order has shipped?

You will receive a shipping confirmation email with your tracking number once your order has been shipped. Orders are subject to verification and acceptance before shipping.

Where is my order now?
To track your order, please go to

https://www.17track.net/en

Enter your tracking number and you can track your order.

What’s my tracking number?
After shipping out, customers will receive a shipping confirmation E-mail, with tracking number included.


About Customs Duties

According to the executive order of the United States, imported goods valued below $800 will no longer enjoy duty-free treatment, and tariffs ranging from 10% to 30% will be imposed on these goods.


Do you ship worldwide?

Yes. We provide  shipping to over 200 countries around the world.

What happens if I refuse the package?

If you refuse a shipment, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to 

LEONG GROUP CORPORATION

This amount will be deducted from your merchandise refund.

Do you replace lost or stolen packages?

We are unable to replace or refund lost or stolen packages.

We recommend selecting a secure shipping location where someone is always present to receive deliveries. If you need to make a change to your shipping address, please email us at service@domiple.com as soon as possible. We'll make our best attempt to change your address as long as the package has not been shipped. We cannot reroute a package once it has left our facility.

If your package is missing, stolen, or lost in transit please contact us so we can assist you with your claim. While we'll do everything we can to help you locate your package, we cannot refund or replace lost or stolen items.

Changes/corrections to orders
We do our best to accommodate changes or corrections to orders, however it is not always possible to intercept an order already in process. Please email within 30 minutes of placing an order during customer service hours of 9 am to 4 pm Monday through Friday (CST) and we will do our best to assist you. 

Contact us
If you have any questions about shipping and delivery, please contact us:
Email:service@domiple.com